The Glorious Vision
Senior managers often have a beautiful vision … that becomes degraded, distorted, muddled, mangled, and tangled up as it passes down through the human layers toward the bottom of the organizational structure, where the workers who really need it most in order to make it happen never see it in all its glorious clarity.
The senior managers have to manage the transmission of the vision personally. It’s not a “fire and forget it” issue.
In order to make it happen, it has to be actively kept out in front, at the top of the weekly conversation all the time.
It will need to be de-muddled, de-mangled, and de-tangled on a regular basis. Even small deviations will need to be actively managed.
It’s not that the middle tier is populated by bad people, just that it is populated by human people who are largely poorly trained and endowed with regular human flaws, stressors, shortcomings, etc.
~ The middle tier needs its morale to be managed up, elevated regularly.
~ The middle tier needs to hear the clarity of the glorious vision repeatedly.
~ The middle tier needs to be trained in delivering and maintaining the vision every week.
Human people need ongoing training g and support.
If you neglect your people, they will neglect your vision.
K. H. Little Consulting Services
Kenneth H. Little, MA
cell: (603) 726-1006
