Workplace Incivility
Workplace incivility is a significant and growing problem that has a wide range of negative impacts on employees and organizations. Recent research highlights its prevalence, its "contagious" nature, and its high costs. What is Workplace Incivility? Workplace incivility is defined as rude, disrespectful, and discourteous behavior that violates norms of mutual respect. It is often low-intensity and can be ambiguous in its intent to harm. Examples include: * Ignoring or excluding colleagues * Making sarcastic remarks or eye-rolling * Interrupting others in meetings * Spreading gossip or using brusque language Unlike bullying or harassment, which are often targeted and persistent, incivility can be a more subtle but frequent occurrence that contributes to a toxic work environment. The Impact of Incivility Current research reveals a number of detrimental effects: * Financial Costs: Incivility is incredibly expensive. A survey by the Society for Human Reso...