Behavioral Programs

© 2019 Kenneth H. Little. All rights reserved.  
Systems and Structures

I've worked with and in behavioral programs for many years. I've participated in many roles from staff, to shift supervisor and team leader, to milieu coordinator, program manager, and clinical supervisor.

I have been engaged as a consultant and staff training resource by multiple mental health agencies, behavioral programs, and public schools.

What follows will highlight some of the lessons I've learned in the clinical deep end.


All behavioral programs, residential treatment facilities, psychiatric inpatient units, and juvenile detention facilities should be working toward the elimination of restraint and seclusion as a goal.

This may sound like a tall order, but writing this into your daily purpose will start the process. 


Program construction, how all the pieces logically fit together is the important first step.  Staff training, development, and maintenance is the next step in the process.

I can help with both of these issues.  By analyzing program structure we can identify key points of conflict, internal inconsistencies, and staff shortcomings that make behavioral programs more prone to conflict and aggression, increasing the likelihood of negative indicators, including seclusion and physical management events. 

Staff need training in specific skills sets that will help them navigate the complexities of behavioral work more effectively.

Everything Floats on Morale.  

Monitoring and addressing staff morale issues will help with program effectiveness, staff performance, selective retention, absenteeism and tardiness, etc.  This is a key area to target for systematic attention.        

 Kenneth H. Little, MA / 135 Lee Brook Road / Thornton, NH 03285 / 603-726-1006 / Achieve-ES.com / KenLittle-NH.com

Navigating the Maze: Essential Strategies for Conflict Resolution

  Navigating the Maze: Essential Strategies for Conflict Resolution Conflict. Just the word can conjure feelings of unease, frustration, an...